Privacy Policy

Last Updated: 21/12/2025

Introduction

Mero (“we”, “our”, “us”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website www.merohc.com
or contact us through our website or email.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Company name: Mero
Website: www.merohc.com

Contact email: info@merohc.com

If you have any questions about this Privacy Policy or how we handle your data, you can contact us using the details above.

Information We Collect

We may collect and process the following personal information:

Name

Email address

Phone number (if provided)

Information you submit via our contact forms

Any other information you voluntarily provide when contacting us

We do not intentionally collect sensitive health or medical data through our website at this stage.

How we collect information

We use your information to:

Respond to enquiries and contact requests

Provide information about our services

Improve our website and user experience

Communicate with potential users, partners, or clinicians

We do not sell or rent your personal data to third parties.

Legal basis for processing

Under UK GDPR, we process your personal data based on:

Consent – when you submit a form or contact us

Legitimate interests – to operate and improve our services and website

Sharing your information

We may share your data only with:

Trusted service providers (such as website hosting or email services)

Analytics providers (such as Wix Analytics or Google Analytics, if enabled)

All third parties are required to respect the security of your data and to treat it in accordance with the law.

Data storage and security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.

Data is stored securely using reputable service providers.

Data retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.

Your rights

Under UK GDPR, you have the right to:

Access your personal data

Request correction of inaccurate data

Request deletion of your data

Object to or restrict processing

Withdraw consent at any time

To exercise any of these rights, please contact us at info@merohc.com

Cookies

Our website may use cookies to improve functionality and analyse website traffic.

You can control or disable cookies through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.

Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

e-Mail: info@merohc.com

Website: www.merohc.com